Property Security
Keyholding Services
Guardian Edge provides keyholding across the UK, holding secure access to your premises so that alarm activations, emergencies and out-of-hours access are handled without a member of your own staff attending. Keys are held securely, access is logged, and attendance is reported.
Nobody from your team driving to site at 3am.
Who this is for
- Businesses whose staff currently respond to out-of-hours activations
- Managing agents responsible for buildings without on-site staff
- Owners of vacant or part-occupied property
- Multi-site operators with no local presence at every location
Problems it solves
- A named manager is the de facto keyholder and is on call permanently
- Nobody is available to let contractors or emergency services in
- Keys have been distributed over the years and there is no register
- Staff are attending alarm activations alone at night
What Guardian Edge provides
Our keyholding scope
What we provide
- Secure key custody with access logging
- Attendance at alarm activations
- Out-of-hours access for contractors, emergency services and utilities
- Lock, unlock and site check services
- Incident reporting after every attendance
Typical scope
- Commercial, industrial, retail and residential property
- Vacant and part-occupied buildings
- Sites across the UK under a single arrangement
Before we price anything
Inspection & survey process
- 01
Record the site
Access routes, alarm arrangements, isolation procedures, hazards and who must be notified.
- 02
Agree the response
What happens on attendance, what authority the attending party has, and who is called and when.
On site
How the work is delivered
- 01
Keys taken into custody
Logged, coded rather than labelled with an address, and stored securely.
- 02
Response arrangement live
Alarm receiving centre and your own escalation list updated.
- 03
Reported after every attendance
What was found, what was done, and what needs following up.
Compliance
What the rules actually require
- Sending your own staff to attend alarm activations alone at night is a lone working risk that sits with you as an employer under the Health and Safety at Work etc. Act 1974. Keyholding transfers that exposure.
- Keys are held coded rather than labelled with the property address, and access to them is logged.
Standards & legislation
These are not all the same kind of obligation, and we do not present them as if they were. A statutory duty is law. A British Standard is the recognised way of demonstrating you have met one. Guidance and our own recommendations are neither.
- British StandardBS 7984
Keyholding and response services — code of practice
Sets out expectations for key custody, response and record keeping.
Ongoing support
Planned, reactive and multi-site.
Most providers do one of these well. The value of a single provider is that the schedule, the emergency and the portfolio all sit in the same place.
Planned maintenance
- Scheduled lock and unlock services
- Routine site checks on vacant property
Reactive support
- Attendance at alarm activations
- Emergency access for utilities and services
Multi-site & national portfolios
- One keyholding arrangement covering every site in the portfolio
Procurement, simplified
What happens next?
- 01
Tell us what you need
One form, one call or one email. A photograph or an existing report is enough to start.
- 02
We assess the requirement
We confirm scope, access, and whether a site survey is needed before anything is priced.
- 03
You receive a clear quotation
Itemised, with what is included and what is not. No provisional sums that move later.
- 04
We arrange attendance
A confirmed date and window, with the engineer or trade named in advance.
- 05
Works are completed
Carried out by directly managed engineers or vetted specialist subcontractors.
- 06
Evidence is supplied
Certification, test records and photographic evidence where the work calls for it.
Related services
Other disciplines
Locations covered
- Aberdeen City
- Aberdeenshire
- Angus
- Antrim and Newtownabbey
- Ards and North Down
- Argyll and Bute
- Armagh City Banbridge and Craigavon
- Barnsley
- Bath and North East Somerset
- Bedford
- Blackburn with Darwen
- Blackpool
- Blaenau Gwent
- Borough of Bolton
- Borough of Bury
- Borough of Halton
- Borough of Oldham
- Borough of Rochdale
- Find coverage near you →
Get a quotation for keyholding.
One form, one call or one email. A photograph or an existing report is enough for us to start — and we will tell you plainly whether a site survey is needed before anything is priced.